Refund Policy

Thank you for choosing Putting A Round for your golfing needs. We strive to provide the highest quality digital products to help you improve your game. Please read the following Refund Policy carefully.

1. Digital Product Sales – All Sales Are Final
As all of our products are digital eBooks and downloadable content, all sales are final. Due to the nature of these products, once a purchase has been made and the download link has been accessed, no refunds or returns will be issued.

2. Conditions for Refund
Refunds may be considered under certain exceptional circumstances. These circumstances are as follows:

Technical Issues with Downloading: If you experience repeated technical issues with downloading or accessing the digital product, despite following our provided instructions, you may be eligible for a refund if the issue cannot be resolved after contacting our customer support team.

Incorrect or Damaged Files: If you receive an incorrect or corrupted file, and we are unable to provide a corrected version, you may be eligible for a refund.

Duplicate Orders: In the case of a duplicate order being placed due to a technical issue on our website, we will offer a refund for the duplicate purchase.

To request a refund under any of these circumstances, please contact our customer support team within 7 days of your purchase, and provide the necessary details about the issue. We will review your request and respond within 1-2 business days.

3. Product Issues or Technical Difficulties
While we do not offer refunds for general dissatisfaction, if you encounter any issues with downloading or accessing your purchased eBook, please contact our customer support team at support@puttingaroundllc.com immediately. We will work with you to resolve any technical difficulties or provide an alternate solution, such as re-sending the download link or offering assistance with file access.

4. Incorrect Orders or Purchases
If you believe you have made an incorrect purchase, such as buying the wrong eBook, we encourage you to reach out to us before accessing the download. While we cannot offer a refund for the incorrect purchase, we may be able to assist with exchange options on a case-by-case basis, depending on the situation.